Family Resource Centers provide campus-based wraparound support for families at some of AISD’s neediest schools. Each year, Austin Voices serves more than 6,800 families.

 Our network includes:

  • Burnet Middle School
  • Dobie Middle School
  • Martin Middle School
  • Houston Elementary School
  • Webb Middle School
  • Navarro Early College High School
  • Northeast Early College High School (AISD Collaboration)

Services Include:

Basic Needs

Housing, employment, access to healthcare, financial and family support

Learning

English as a Second Language (ESL), computer and parenting classes

Team Building

Parent and community involvement opportunities

5 areas of FRC.001Each FRC has a bilingual licensed social worker, an FRC Director and other part-time and volunteer staff. The FRCs coordinate networks of local community partners that meet monthly to increase and coordinate support for the campus.

The results have been amazing. Student mobility, which was as high as 42% on some FRC campuses, has been significantly decreased as high-risk families are stabilized and parents become more connected to their schools. This has led to significant academic improvement, with Webb Middle School and Reagan (now Northeast) Early College High School experiencing strong turnarounds. Webb, which was AISD’s lowest-performing middle school in 2007, became AISD’s highest-performing Title 1 middle school for a decade. Reagan/Northeast’s improvement has been similar, with the graduation rate increasing from 48% to 99% in seven years. While both schools have experienced ups and downs in performance due to budget cuts and the effects of the COVID-19 pandemic, they also have resilient family and student support systems that are keeping families stable and supporting continued academic improvement

Recent report from the Navarro Family Resource Center:

“Sometimes families come in for one need, but it turns out that there are many complicating factors. For example, a family with a high school age son came in for utility assistance. It turned out that recent health issues for both the father and mother had limited their ability to work and forced them to decide to sell their home. Bills were piling up and their electricity had been turned off. With the assistance of the FRC, their electricity was turned back on that day, and later appointments helped them get assistance with health issues, including eye surgery. The father shared with his renewed sense of hope that things were improving for his family as a whole.”

For more information:

Additional FRC Resources

FRC Photo 1 for Websitefam-resources

Health Resources from Superior HealthPlan 

As the largest managed care organization in Texas, Superior HealthPlan has a plethora of resources available to help families get the care they need. New parents can take advantage of the Start Smart for Your Baby program, which offers community baby showers for members as well as prenatal, postpartum and newborn care. Superior also has a host of free educational resources available for parents and their families, covering topics like asthma, bullying, cyber safety and healthy eating.

Superior has also partnered with Austin Voices for Education and Youth to distribute food to members of the community most in need. Superior HealthPlan is proud to sponsor Austin Voices food drives, and our employees are proud to volunteer at food pantries throughout the Austin area.